Diversification of Insurance Sales Channels and Process Modernization

• In the marketing and sales activities for receivables insurance products, channel diversity was increased to reach a broader customer base.
• Flexible/modular policy structures were created to offer customized solutions, increase product flexibility, and align with market practices.
• In response to requests from exporters, transit trade sales have also begun to be included in insurance coverage to a certain extent, in addition to export sales.
• The Discretionary Limit was implemented to accelerate export credit insurance procedures. The new module developed for this purpose allows insured companies, under certain conditions, to insure shipments to buyers and countries of their own choosing without waiting for prior limit approval. This application, which grants exporters the authority to determine their own limits, has minimized bureaucratic processes and increased operational speed and commercial flexibility.

Product Diversity and Expansion of Market Access

In 2025, flexible and modular policy structures were created to respond to the dynamic and changing needs of exporters. In addition to exporters’ receivables from deferred export sales, transit trade sales that meet certain criteria were also included in the insurance coverage, thereby strategically expanding the product portfolio.

In line with sales strategies, the broker channel continued to be used effectively; collaborations with leading brokerage firms in the sector were expanded to ensure more effective management of customer requests submitted through this channel. In addition, through agency agreements signed with Türkiye’s leading participation banks, the goal was to deliver products compliant with participation insurance principles to a wide audience and increase access to these products.

Operational and Infrastructural Strengthening

In 2025, infrastructure and system development efforts were resolutely continued to increase the effectiveness of insurance activities, simplify processes, and minimize operational risks. During this period, insurance allocation and decision-making mechanisms were largely moved to digital platforms, maximizing data management and reporting capabilities.

Comprehensive systemic improvements were made to ensure that insurance processes are conducted in a faster, more transparent, and traceable manner. Collaborations with international data providers have been developed to shorten the time to procure information and to make risk analyses more efficient. Additionally, an insurance data warehouse and self-service reporting infrastructure were launched, strengthening data-driven managerial decision support mechanisms. This infrastructural transformation has increased the Bank’s operational agility while directly contributing to the speed and quality of services offered to exporters.

In the regional distribution of insured shipments, the European Union was the region with the highest weight, with a 42% share. The European Union was followed by Asia with 27% and non-EU countries with 15%.

The total number of buyers allocated limits under the Short-Term Export Credit Insurance Program was 61,324.

In 2025, losses amounting to USD 20.8 million arising from shipments to various countries that could not be collected at maturity were indemnified by Türk Eximbank under the Short-Term Export Credit Insurance Program. During the same period, USD 4.6 million of the losses previously indemnified by Türk Eximbank were recovered.

Short-Term Domestic Credit Insurance

Another of Türk Eximbank’s insurance activities is the Short-Term Domestic Credit Insurance Program, which is carried out for exporters and their group companies. Under this program, receivables of exporters and their group companies that hold a Short-Term Export Credit Insurance Policy and that relate to domestic shipments with maturities of up to 360 days are covered against commercial risks within certain limits.

As of year-end 2025, shipments of 365 companies totaling USD 4.5 billion were insured under the program. In return for these secured shipments, premiums of USD 9.5 million were collected, and indemnity payments of USD 203 thousand were made during the same period.

Specific Export Credit Insurance

Receivables arising from shipments made by exporters under a single sales contract are covered by Specific Export Credit Insurance, the maximum maturity of which is determined in accordance with OECD regulations. Within the framework of the program, it is possible to insure not only the exports of Turkish-origin investment goods and services by exporting companies but also the sales they make through their foreign associates.

Other Insurance Programs

The operational scope and developments regarding other insurance programs offered by Türk Eximbank are presented below:

• Participation-Based Receivables Insurance: Receivables with a maximum maturity of 360 days, arising from the sale of goods in compliance with Participation Principles and Standards to buyers located abroad, are secured against commercial and political risks.
• Pre-Shipment Risk Insurance: In the event that orders in the production stage are canceled by the buyer due to commercial or political risks, the losses incurred by the exporting company regarding direct production costs are included in the insurance coverage.

• Financial Institutions Buyer’s Credit Insurance: In the event that buyer’s credits provided by domestic and foreign financial institutions for the export of Turkish goods and services are not repaid by the borrower due to commercial and political risks, the losses incurred by the lending institution are insured under this program.
• Overseas Contracting Services Political Risk Insurance: Losses that contracting firms may encounter due to political risks in the respective countries within the scope of projects they undertake abroad are covered by insurance.
• Letter of Credit Confirmation Insurance: In the event that the issuing bank fails to make payment for commercial or political reasons on letters of credit opened by foreign issuing banks and confirmed by domestic banks, the losses incurred by the confirming bank are included in the insurance coverage.

Strategic Goals and Future Vision

Türk Eximbank aims to deepen its receivables insurance activities in the upcoming period with an approach focused on digitalization and financial integration. The strategic priorities identified and the initiatives planned to be implemented in this context are presented below:

The aim is to strengthen receivables insurance processes with model-based pricing and an automated decision-making infrastructure.

To enhance the integration of insured receivables into the financing system, the implementation of balance-based policies is planned. Additionally, the aim is to maximize the synergy between insurance and financing by creating an ecosystem in which insurance coverage is converted directly into financing through the Insured Receivables Assignment Discount and Spot Loan Program.

It is envisaged that the Indemnity Assignment Agreement network, which allows insured exporters to obtain financing by assigning their indemnity rights to domestic and foreign banks, will be expanded. In this context, increasing the number of partner banks and expanding the agency agreements entered into with banks for Türk Eximbank’s receivables insurance product have been adopted as strategic goals.

Technical and operational efforts will continue to increase the transaction volumes for the discounting of receivables insured under the Short-Term Export Credit Insurance Program by domestic banks. This will encourage the use of export receivables as a strong collateral instrument for accessing liquidity.