ACTIVITIES FOR WHICH TÜRK EXIMBANK RECEIVED SUPPORT SERVICES IN 2025
In 2025, Türk Eximbank received 19 support services from 22 companies, as detailed below, within the scope of the “Regulation on Banks’ Procurement of Support Services,” which was published in the Official Gazette No. 28106 on November 5, 2011, and enacted by the Banking Regulation and Supervision Agency (BRSA):
| Support Service Provider | Service Received by the Bank |
| Arena Bilgisayar San. ve Tic. A.Ş. | Procurement of Software Development Services |
| ASEE Bilişim Teknolojileri A.Ş. | Procurement of Fraud Prevention and Monitoring Software |
| Avi Gayrimenkul Yat. Değerl. ve Danışm. A.Ş. | Mortgage and Pledge Establishment Transactions |
| Bilin Yazılım ve Bilişim Danışmanlığı A.Ş. | Procurement of Human Resources System |
| Carbon Danışmanlık ve Bilgi Tek. A.Ş. | Procurement of Software Development Services |
| Codevo Bilişim Yazılım ve Danışmanlık Hizmetleri Tic. A.Ş. | Procurement of License, Maintenance, and Support Services for the Mobile Branch Customer Authentication, Transaction and Device Security (SDK) Application |
| Datasafe Arşivleme Hizmetleri A.Ş. | Archive Storage Services |
| Fimple Bilşim Sistemleri ve Pazarlama Tic. A.Ş. | FTM Foreign Trade Module |
| Fineksus Bilişim Çözümleri Tic. A.Ş. | Procurement of Maintenance and Support Services for SWIFT Service Bureau GWCP & DRCP and SWIFT Alliance System, Paygate Maestro, Paygate Inspector and Paygate SDK Applications |
| Ithinka Bilişim Yazılım Danışmanlık Hizmetleri A.Ş. | Procurement of Software Development Services |
| İş Yazılım Donanım Elektronik Dan. Telek. Kır. Tur. Med. İnş. İth. İhr. San. Tic. Ltd. Şti. | Procurement of EBYS Maintenance and Support Services |
| JForce Bilişim Teknolojileri A.Ş. | Procurement of Software Development Services |
| KKB Kredi Kayıt Bürosu A.Ş. | Leasing of ODM Data Center White Space Hosting Service |
| Komtaş Bilgi Yönetimi Danışmanlık ve Tic. A.Ş. | Procurement of Consulting Services for Data Management Products |
| Linktera Bilgi Teknolojileri A.Ş. | Procurement of Software Development Services |
| Metasis Teknoloji Tic. Ltd. Şti. | Procurement of Software Development Services |
| Mirsis Bilgi Teknolojileri A.Ş. | Procurement of Software Development Services |
| Prometeia Spa Merkezi İtalya İstanbul Merkez Şubesi | Procurement of TSRS Consulting Services |
| PYS Güvenlik A.Ş. | Procurement of Private Security Personnel Services (Head Office) |
| PYS Güvenlik A.Ş. | Procurement of Private Security Personnel Services (Central Anatolia Regional Directorate) |
| RDC Partner Bilişim Dan. ve Tek. Hiz. A.Ş. | Procurement of Software Development Services |
| Universal Yazılım A.Ş. | Procurement Request and Management System (Eximbuy) Maintenance and Support Service |
| Veripark Yazılım A.Ş. | Internet and Mobile Branch Renewal Service |
| Veripark Yazılım A.Ş. | Internet and Mobile Branch Development Project |
| Veripark Yazılım A.Ş. | Procurement of Maintenance and Integration Consulting Services for Virtual POS and SMS Gateway Products |
| Veripark Yazılım A.Ş. | E-Branch Application Platform Maintenance and Support Services Procurement |
Before procuring the support services listed in the table, and as required by the relevant legislation, the following were prepared: “Risk Management Programs” for the services to be procured; “Risk Analysis Reports” concerning the risks that may arise from these services, their management, and the assessment of their expected benefits and costs; and “Technical Competency Reports” confirming that the service providers meet the required conditions in terms of technical equipment, infrastructure, financial strength, experience, expertise, human resources, and relevant legal requirements.
Furthermore, a risk assessment study was conducted to measure the relative importance of risks arising from the qualifications of the support service providers and the services they offer, and accordingly, the support service providers were subjected to audits. As a result of the assessments and audits, no findings were identified that would hinder the effective and adequate operation of the Bank’s internal systems or the execution of its internal control or internal audit activities in the procurement of these support services.