Changes in the Organizational Structure

Organization Chart

Organizational Developments

In 2021:

• Marmara, İç Anadolu and Ege Credit Operation Units reporting to the Financial Affairs, Operation and Credit Monitoring Deputy General Manager were merged under the name Rediscount Credits Operation.
• İstanbul İkitelli OSB (Organized Industrial District) Branch and Kahramanmaraş Branch were opened under Marmara Regional Directorate and İç Anadolu Regional Directorate, respectively.
• Treasury and Finance Deputy General Manager position was renamed Treasury, Financing and International Credits Deputy General Manager.
• International Credits and Relations Department Head position reporting to the Insurance and International Credits Deputy General Manager now reports to the Treasury, Financing and International Credits Deputy General Manager.
• Insurance and International Credits Deputy General Manager position was renamed Insurance Deputy General Manager.
• Payment Systems, External Transactions and Banking Operation unit was set up under the Credit Operations Department which reports to the Financial Affairs, Operation and Credit Monitoring Deputy General Manager.
• Financial Affairs, Operation and Credit Monitoring Deputy General Manager position was renamed Strategy and Finance Deputy General Manager, and Technology and Support Deputy General Manager position was renamed Information Technologies and Operation Deputy General Manager.
• Strategy Department that directly reports to the General Manager was renamed Strategic Planning Department, and now reports to the Strategy and Finance Deputy General Manager. The units under the Strategic Planning Department have been redefined as Strategy and Institutional Performance Management, Financial Planning and Analysis, Process and Quality Management, and Sustainability Units. Product Management Unit under the Department was closed and its functions were transferred to the Marketing Coordination Unit.
• The Private Secretary position was renamed Head Office Coordination and Communication, and the Review Board that reported to the renamed Technology and Support Deputy General Manager now reports to Human Resources.
• Allocation I-3 under the Allocation I Department was renamed Credit Analytics Process and Policies and now reports directly to Credit Allocation Deputy General Manager.
• The name of the Insurance Operation Department was revised as Insurance Services Department, and Claims Payment, Tracking and Collection was closed and two separate units were set up under the names Claims Payments and Insurance Collections.
• Insurance Analytics Process and Policies unit was set up, which reports directly to Insurance Deputy General Manager.
• Accounting and Financial Reporting unit under the Financial Affairs Department which reports to the Strategy and Finance Deputy Manager was closed, Budget and Payments was renamed General Accounting, Financial Control and Regulatory Reporting Units were established, and Credit Monitoring and Follow-up unit which was formerly organized under the Operation Department was renamed Credit Monitoring and now reports to Financial Affairs Department.
• The name of the Credit Operation Department was revised as Operation Department and now reports to Information Technologies and Operation Deputy General Manager. The units reporting to the Operation Department were defined as Bank-Funded Credits Operation, Rediscount Credits Operation, Commitment Closure, Treasury Operation, External Transactions, Payments and Banking Services Operation.
• Project Management Office was set up, which reports directly to Information Technologies and Operation Deputy General Manager.
• The name of the Social Services and Communication Department was revised as Internal Services and Purchasing Department, and Purchasing and Contract Management and Internal Services units were organized thereunder.
• Business Intelligence and Reporting Unit was set up and organized under the Software Development and Business Innovation Department.
• Infrastructure Support Unit under the Technological Infrastructure Department was closed down, and System and Network Management and Technical Help Desk Units were set up under the said Department.
• Money and Capital Markets under the Treasury Department was renamed Financial Markets, and Derivatives and Asset and Liability Management was renamed Asset and Liability Management. Treasury Products Marketing and Treasury Middle Office was set up under the said Department.
• Investor Relations Unit under the Funding Department was closed.
• IT Strategy and Governance Department was set up under the Information Technologies and Operation Deputy General Manager. Business Intelligence and Reporting Unit and Project Management Unit are organized under the said Department.