Annual Report 2020

Support Services Obtained by Turk Eximbank

Within the scope of the BRSA’s “Regulation on Support Services to be Received by Banks” that went into force upon its publication in the Official Gazette issue 28106 dated 5 November 2011, Turk Eximbank received 12 support services detailed below in 2020.

Support Service Provider

Service Received by the Bank

Fineksus Bilişim Çözümleri Ticaret Anonim Şirketi

SWIFT Payment Systems

Koç Sistem Bilgi ve İletişim Hizmetleri A.Ş.

Treasury SAP- Basis (SAP Infrastructure)

BTC Bilişim Hizmetleri Anonim Şirketi

Treasury SAP- Basis (SAP Infrastructure)

İnnova Bilişim Çözümleri A.Ş.

Procurement of Software Development Service

İş Yazılım Donanım Elektronik Dan. Telekomünikasyon Kırtasiye Tur. Med. İnş. İth. İhr. San. Tic. Ltd. Şti.

Electronic Document Management System Software Maintenance and Support Services

Datasafe Arşivleme Hizmetleri A.Ş.

Archiving Services

Avi Gayrimenkul Yatırım Değerleme ve Danışmanlık A.Ş

Mortgage and Pledge Establishment Transactions

Fu Gayrimenkul Yatırım Danışmanlık Anonim Şirketi

Mortgage and Pledge Establishment Transactions

Modefinance SRL

Rating/Scoring and Limit Decision Models

Veripark Yazılım Anonim Şirketi

Internet Branch Applications

Vizyoneks Bilgi Teknolojileri A.Ş.

Procurement of Software, Maintenance and Training Services Required for Developing a New Insurance Application

TSKB Sürdürülebilirlik Danışmanlığı A.Ş. (ESCARUS)

Establishment of our sustainability, environmental and social risk management infrastructure in alignment with international practices and in view of our future needs as well, and fulfillment of the requirements of the credit obtained from the consortium of banks under MIGA’s guarantee

Prior to commencement of the support services listed in the table, “Technical Adequacy Reports” were drawn up showing that the service providers possess the technical equipment, infrastructure, financial strength, experience, know-how and human resource, and satisfy the requirements set out in the applicable legislation, as well as “Risk Management Programs” about the support services to be procured and “Risk Analysis Reports” studying the potential risks that may stem from these services, their management and expected benefits and costs as stipulated in the applicable legislation. As a result of these processes, service agreements were executed with the companies listed in the table above, and services continue to be received therefrom as of the date of this writing.

On another note, an empirical risk assessment study was conducted, which measures the relative severity of the risks that may arise from the qualities of support services providers and the services furnished thereby, based on which support services providers were audited. The assessment made and audits performed produced no findings associated with the procurement of these support services to an extent that would prevent efficient and adequate operation of the Bank’s internal systems or execution of internal control or internal audit activities.